Mini case study
Mid-sized services company (anonymized)
Initial situation
Fragmented repositories, inconsistent naming and duplicate files caused search overhead, avoidable handovers and unclear ownership paths in daily operations.
Solution
AYE Know was applied in a scoped local pilot: repository analysis, duplicate clustering, ownership clarification and a prioritized execution baseline for next steps.
Measured results after 6 pilot weeks
- Average search time per casefrom 14 to 8 minutes (-43%)
- Duplicate ratio in pilot repositoriesfrom 22% to 9% (-13 percentage points)
- Cases with clear owner assignmentfrom 61% to 88% (+27 percentage points)
Note: Anonymized pilot data from a single organization. Outcomes are context-dependent and not a guarantee of identical effects elsewhere.

